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This profile describes a process comprising a (purchase) order, a simple order response, an invoice, an application response and, potentially, a credit note. Billing anomalies are resolved by the issuing of a credit note and a subsequent invoice.
The order may refer to a framework agreement for its terms and conditions; otherwise the customer’s terms and conditions apply.
The order may contain items (goods or services) with item identifiers and items with free text description. Acceptance or rejection of the order in full is communicated by the supplier to the customer in the simple order response.
Following purchase and delivery, the supplier sends the customer an invoice that makes reference to the original order. Acceptance or rejection of the invoice is communicated by the customer to the supplier using an application response.
This profile may cover invoice factoring arrangements. Invoice errors may be resolved by way of a credit note or a supplementary invoice.